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(All inquiries will be answered within 2 working days)

What sets Fiber Roofing apart from most other thatching vendors is that we manufacture all of our products ourselves. We don’t use middlemen, we don’t outsource any part of the manufacturing process and we harvest all of the reeds and grass ourselves. Why? Because we simply don’t trust anyone else to do it – quality is too important to us.

Over the years, we’ve heard a few times from bankers and venture capitalists about how we should “reorganize” and how we should outsource some the work to China and just focus on marketing our brand. “Thank you, but no thank you,” we answered, because our quality IS our brand. And it’s doing the work in-house that helps us continuously learn and improve our methods, all so that our clients always have the best thatching products on the market.

But quality alone doesn’t build a business – it’s the meticulous order fulfilment and delivery that really complete the recipe for successful projects. Through the years, we didn’t just continuously improve our manufacturing methods, but we devoted resources to understanding how shipping practices affect our customers:

  • Packaging is of utmost importance to maintain the integrity of the products, so we regularly requested feedback from clients about the state of the merchandise when it arrived. We have perfected our packaging methods to eliminate damage en route.
  • We carefully analysed shipping and delivery times of our orders to all parts of the world, during all seasons, so that we could accurately estimate delivery dates and give you dependable information so that you can plan better.
  • We shopped freight insurance carriers until we found the most reputable ones with the fairest rates.

We did all this for you because we want our clients to have a complete solution by working with Fiber Roofing. Our job is to take ALL of your worries away and guide you toward the most practical and cost effective solutions without stress or confusion.  

If you’re interested in a quote, don’t hesitate to give us a call, or fill out the form on the right (we promise not to spam you, ever). Even if you’re not completely sure about what you’d like (and even if you’re not ready to buy at all!), we’re here to answer your questions and to give you real solutions.

We give quotes on  container loads and can provide you with either C.I.F. or Ex-works Fiber Roofing Factory quotations if you wish to arrange your own shipping. If you’re not ready to order a full container, we’ll be glad to help you find a distributor in our network of respectable agencies all over the globe.

When you purchase from us, you become part of the Fiber Roofing family. We will treat you so good that you would want to be part of our family because we know that if we treat you like family, you will come back to us again and again and will recommend our products to your colleagues. 75% of our business are repeat business or from recommendations. Get in touch and let us help you make your next project a big success. You can either call us at (+27) 11 903 9204, or fill out the contact form at the top of this page. We are there for you!